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How Do I Run a Business Successfully and Go On Holidays ALL The Time

Many people asked me “How do I run a business when I am always on holidays?”

The secret to running a business and go on holidays regularly is all dependent on how you structure your business.

A wise man once told me, “If you own your business and you cannot go on holidays, you’re an idiot.” That sage saying still echoes loud and clear in my mind.

I have met many business owners and entrepreneurs that owns a profitable business but find themselves stuck in their business all because they have never structured their business to this important need in their life: Taking a break.

I prefer to go the next mile, I love taking lots of breaks. Hence, from the first day of my business, I have the intention to go on regular holidays and that is how I run my business. Following these 3 rules will ensure you are able to go on holidays:

  1. The intention to make yourself redundant as an employee in your business
  2. Setting up easy to follow systems and pressure test it!
  3. Entrusting your staff to perform to your standards (or even higher).

How do I run a business by making myself redundant?

I believe in anything we do, the most important thing is to set out an intention. Once the intention (or goal) is set, all our actions will work towards that intention. We have all heard the saying, “Work ON the business and NOT work IN the business” If you find that you are the most important employee in the business and the business will not run without you, you will never be able to go on a holiday. Or while you are on holidays, your phone will always be ringing or you will always be checking on your emails on your smart phone and I can guarantee your partner/family will not be impressed with you.

The best questions I ask myself all the time are,

“Can I train someone else to do this?” or

“Why am I doing this myself?”

Once you start asking these questions, you will find ways to make yourself redundant in the business. But before you can relieve yourself from these duties or tasks, you need to ensure your employees are well-trained and given simple systems to implement. It can be as simple as how to open the shop in the morning to daily banking to dealing with customer complaints which comes to the next step:

Setting up systems is the key to how I run a business successfully

If you are going to work IN the business, you might as well spend some time in writing out step by step guides so your staff can refer to. These tasks are what I call “Once-off” task because once its been completed, it does not need your input consistently. Have a manual on each task in your business so if anyone was to walk into your business and start work, the step by step guide would enable them to perform the simplest task in the business. Once the guide has been written, pressure test it! Ask one of your family members or friend to go through that guide and see if it makes sense to them. Get them to physically do that task. If they can do it, congratulations, you are on your way to making yourself redundant!

How do I run a business by letting go…

For you perfectionists out there, LEARN TO LET GO… Believe that your staff that you have hired are capable of handling problems.

Are you employees coming to you with every single query? I highly recommend that you start noticing how you are handling each of those enquiries. Are you giving your staff the answers to the questions instantly or are you challenging them on how to think? I find the most interesting behaviour in human is to be LAZY. If your staff are not consistently using their initiatives and brain to think, they will be coming to you for the most trivial queries and expects you to give them the answer each time. Sometimes they come back asking the same questions again and again. This is where you will need to teach your staff “how to fish”, rather than “giving them the fish” again and again.

One of the best ways I have found on how to reverse this behaviour is to ask your staff “What would you do in this situation?” Get them to come up with at least 3 solutions to the problem and coach them through it. Once they have learnt how to solve a problem, it will be less likely for them to come back and ask you the same question again.

If you find that you are unable to relief your duty as a manager or general manager, start training up younger staff to your standards. Have a student who is bright and whom you can groom to your standards. Have the intention for them to “take over your business”. I have students who works in my business and I train them to think they way I think, and teach them the way I would handle problems. After a couple of years, you would be surprised by what they can do or perform to your standards.

Once you follow these rules, you will find yourself the key to unlocking that ball that is chained to your feet and start enjoying life as it is meant to be! The key to how do I run a business is actually having the business work for me so I can live life to the fullest.

All good wishes,

Trevi Lim

Founder of Business Rescue

Why a Business Owner Should Evaluate Two Collaboration Tools At Once

Evaluating a collaboration system and figuring out what a business needs is not an easy thing to do. It is recommended that a business test two services out at the same time to find out the bugs in each system and learn what the business really needs in a collaboration system. This practice will reveal everything a business owner needs to know when trying to choose the right provider. Here are more reasons that a business should test two services at once and more about how evaluating two services exposes weaknesses and strengths in a business.

1. Why a business owner should evaluate two services at once

A smart business owner uses two services to find out what they can about an industry and what business solution they should use. In fact, selecting one provider right out of the gate is probably the wrong approach to selecting a provider. The right approach is testing as many solutions as allowed (it depends on if the business offers a free trial) and finding out what is missing from all of them and what is absolutely essential for a business to have to be able to do its work. In the end, this will give a business a better idea of what they need and what is absolutely essential for business success.

2. The evaluation should always be two trials. A business owner should never spend money on two services at the same time. (If this is true, then find a better service)

A business owner should never have to buy two collaboration tools, if this is true, then the business needs to find a better solution than the two they have. A good collaboration tool should allow the business owner to file share, communicate with employees and other businesses they work with, and keep contacts from seeing each other if it is not beneficial for the meeting (a business should keep their vendors private from their customers).

On the same token, a business should not have to make totally separate accounts to have different businesses represented on the tool. The tool should allow one profile but have other sub profiles that do not have to be related to the master profile. This is similar to how domains are hosted by the same hosting account, but they are all different websites. A well-made collaboration tool would have this feature automatically included instead of having to remake a new profile every time a business owner opened a new business.

3. Get a better price on one if you have a sales person selling it

Lastly, it is good for a business to have as many negotiation pieces as they can when they get a collaboration tool. It is similar to buying a car; a business person should not seem too interested in a system even though they are interested in that system. This allows the business owner to get the best price on the tool without too much fuss. This savings should be reinvested into the business for growth. However, testing two collaboration tools is extremely useful when it comes down to paying for one of the systems over the other.

In closing, using two collaboration tools is only smart when a business owner is in the testing phase. If a business owner is using two services that they paid for, then that business owner needs to cancel both of those services and find a better service to use. The best collaboration tools allow a business to do work without having problems with file sharing, contacts seeing each other that should not see each other, or communication problems. Lastly, a business that tests two services can use those services to get the best price on one of them. A business owner needs to be shrewd enough to negotiate on the price of the systems.